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Category: Business and Startups

How to Process Online Orders

A Guide to One Person Processing of Shopify, Amazon, Walmart, Ebay, and Etsy Orders

This guide will help explain the entire processing of online orders, as well as the method to cross-checking everything to make sure orders are out in a timely fashion. You should be able to process a single order in 15 minutes and the entire lot in 1-hour max. 

  1. Check for Orders – Make sure you have all login credentials
    1. Log into Shopify and check for new orders
    2. Log into Amazon Seller and check for new orders
    3. Log into Walmart Marketplace and check for new orders
    4. Log into Ebay and check for new orders
    5. Log into Etsy and check for new orders
  2. Print Order + 2 Packing Lists
    1. Review orders and print out the order page
    2. Print out 2 packing lists – 1 goes inside the package, 1 is for reference
    3. Each platform is different but allows printing for packing lists and orders
  3. Pull Merchandise and Pack
    1. Use the WAREHOUSE MAP if you cannot find merchandise
    2. Review packing list and pull merchandise. If anything needs to be cut, ask for help or use a yard stick to estimate yardage cut.
    3. Pull all merchandise on packing lists 
    4. Locate the correct bubble mailers, boxes, or flat rate materials and pack merchandise inside. Try to use the most cost-efficient or smallest packaging needed to safely fit the merchandise
    5. Pack merchandise with the correct packing slip
    6. Create a note on the outside of packages to help with reference
    7. Weigh the package. LB + OZ
  4. Invoice the Orders
    1. Using the order and packing list, create an invoice in Quickbooks
    2. Note the SHIP TO name, address, and phone number
    3. PO # is the Order #
    4. Add each line item of merchandise on the order as well as the price
    5. Any additional taxes or charges should be added under OTHER ITEMS
    6. Total should match total on the order (later to be adjusted)
    7. Save Invoice and Note the Invoice Number
  5. Create Labels and Ship Merchandise
    1. If USPS or Value Based Shipping – Use Endicia
    2. If UPS or Fedex or Expedited Shipping – Use a marketplace system to print labels or ask for help. Otherwise use Endicia also
    3. Log into Endicia
    4. Make sure the settings is set to print on 8.5 x 11 paper
    5. Add shipping FROM and copy and paste TO address.
    6. Add weight of entire package – If more than 1 LB, round up to the nearest LB. If less than 1 LB note the weight in OZ.
    7. Select USPS
    8. Note the cost of shipping and select the best option. All marketplaces require the use of a tracking number, so you will usually go with the 2nd cheapest option. Note for large orders you may use a flat rate box for cheaper shipping. 
    9. Select the shipping service
    10. Click Advanced options
    11. Print receipt and Reference # (Invoice Number)
    12. Review all and print label
    13. Label should have 1 side a label and 1 side a receipt
  6. Update Online Marketplaces and Print Paperwork
    1. Copy the tracking number from Endicia and paste into the invoice
    2. Copy the tracking number from Endicia and go back to online order. Fill out the shipment details and paste the tracking number into the fields. Complete order.
    3. Print out the invoice (and labels if you haven’t already)
    4. Receipt from the label goes with the invoice and label goes on the package
    5. If large package, request carrier pickup from USPS

Can 1 Person Change a Business?

The quick answer: No.

Ok you can close your browser now…

Damn thats cliche

Can 1 person change a business?

You can’t really say. I mean Steve Jobs was said to have “changed” Apple and make it a dominant company in the tech space, but he never did it alone.

You can’t change a business alone. Lets get that out of the way now.

If you’re an entrepreneur or have your own business and you’re trying to be superman (or woman) then it is possible.

But you’re risking your health.

Your time.

Your relationships.

and most likely your insanity.

Ok hold on chill out. I’m just stating the obvious here.

I’ve been working 3 months now for a Home Decor business based in Los Angeles. They usually handle B2B sales and everything is done by paper. They subcontracted me out to help their business “Go Digital.”

Now, here’s the problem…

This company has been operating the same since 1965. Everything about their product logistics and business models is kind of dated. The most modern thing in the office was probably me.

I came in excited to make a change, but soon realized I can’t do it all.

Discussing issues with management is a drag.

Seasoned employees aren’t interested in change.

They are severely understaffed…and the list goes on.

Good people. Great business.

But 1 person isn’t going to change company culture.

1 person isn’t going to develop online infrastructure that integrates with Quickbooks.

1 person isn’t going to operate an e-commerce site

and 1 person isn’t going to generate sales.

Every business needs to find its balance.

But don’t expect 1 person to change a business.

5 Keys to Success
• Buy In From Top to Bottom
• Develop Long Term Training/Awareness
• Hire a Content Manager
• Require Participation
• Use the Right Tools and Measure It

Zach Basner from Inbound

End a Work Agreement with Honest Feedback

Today I had to say goodbye to one of my longtime business partners.

The reason: Conflict of Interests

For a couple of months now I noticed getting any work done with this business partner was impossible.

Workflows were all over the place and I felt out of the loop for most of the important decisions in regards to my role.

I was supposedly in charge of marketing.

Yet I wasn’t involved in any of the key marketing decisions.

The higher ups would consult with me after decisions were made and just assumed I would agree with the arrangements being made for the company.

I didn’t agree with everything. I saw flaws.

I have experience with failure and voiced my opinions often.

Yet they never took my concerns seriously.

I had my own opinions for growth.

I had ideas.

I provided advice,


It was never taken seriously.

If you have ever given someone advice (based on past experiences), you know this feeling.

The feeling of not being taken seriously.

The feeling of not being heard.

The feeling of embarrassment when you want to say “I told you so.”

It’s not a good feeling.

It can tear down relationships. Fast.

And if you work with a business partner that views you only as a worker and not an equal team member, you should consider leaving that company too.

But anyways,

I identified that this partner would not be a good fit for me and wanted out of our agreement.

I could have easily just walked away and said “screw you guys, I’m out!”

But that’s not my style.

I’m very systematic and always provide feedback on everything, so nothing changed in this situation.

I wrote a 500 word email to my business partner explaining exactly why the agreement was not working out.

I told the truth.

I felt management was not making team based decisions.

I felt management was not listening to ideas and building on employee skills.

I felt there wasn’t really any cooperation outside of the CEO.

I noticed the CEO would take up the majority of meeting times talking about their accomplishments and their outlook of the company. Whenever a team member made a comment or suggestion, it was just overlooked and sent into the “let’s look into it” category.

I noticed a lot of spur of the moment mistakes and errors being made with online web management and made comments about it early on…yet it was never taken seriously.

It was overlooked.

So I wrote this long email explaining what my thoughts were about the company and why I couldn’t continue working with them.

I told the truth, provided my honest feedback, and left.

It was hard saying goodbye after years working with this partner, but at the end of the day, it probably saved me many headaches.

I hope that organization gets it together.

Or maybe I’m just the odd one out ✌🏼

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